Refund Policy for Digital Products at Camp Films Online Store
1. General
- Camp Films Online Store only sells digital products. No physical products are sold or shipped from this digital-only store.
- All sales of digital products downloaded or streamed from the Camp Films Online Store are final.
- We do not accept returns or exchanges of digital products once they have been accessed, downloaded, or streamed.
2. Defective or Damaged Products
- If you experience technical issues or receive a defective digital product, please contact our support team within 7 days of your purchase. We will investigate the issue and, if verified, offer a replacement or a refund.
3. Incorrect Purchase
- If you accidentally purchased the wrong product, please contact our support team within 24 hours of your purchase. We will consider refunding or exchanging the product at our discretion.
4. Payment Issues
- If you are double-charged or believe there was an error in billing, contact our support team immediately. We will review the situation and issue a refund if an error is confirmed.
5. Cancellation of Pre-Ordered Digital Products
- If you pre-order a digital product from our store and wish to cancel your order, you may do so any time before the product release date for a full refund.
6. Contact Information
7. Changes to this Refund Policy
- Camp Films reserves the right to modify this refund policy at any time. Any changes will be posted on this page. It is your responsibility to check for updates here regularly.
